Integrated policy regarding quality, occupational health, safety and environmental protection management system (IMS)
for LDM, spol. s r. o., Česká Třebová
The IMS in LDM is in accordance with requirements of laws and regulations in the sphere of quality, environment and safety and health protection at work. It sets out for employees how the needs, requirements and customers´ expectations are consistently met and even exceeded.
The objective of this IMS is customer satisfaction and the criteria of all the effort of the company.
IMS Policy of LDM, spol. s r.o. is to provide only those products and services that meet the demands of customers, gaining their complete satisfaction, are safe and environmentally friendly.
To ensure compliance with policy of IMS, LDM activities are all carried out under the following main principles:
all activities of the company are subject to compliance with documented procedures of IMS according to ČSN EN ISO 9001, DIN EN ISO 14001 and ČSN OHSAS 18001 standards. The system level is regularly evaluated and there are measures being taken leading to its continuous improvement
all company activities are conducted in a positive spirit to create and develop relationships with shareholders, suppliers, government agencies, public and especially customers
every employee in the company is familiar with the policy of IMS and is aware of the importance of quality, health and safety protection at work and environmental protection and carries out their work in an active and competent manner at all times. The basis for quality work is ongoing staff training and active personnel policy
every employee of the company in the course of their work behaves respectfully and kindly to the environment, respects the principles of health and safety protection at work and other general applicable laws
all suppliers are required to ensure their services and products meet the requirements of IMS
development of products and services are based on customer needs and are conducted in such a way that the IMS requirements are met before they are placed on the market
marketing and sales activities are conducted in a fair spirit to our customers. There must be no activities that cause unsatisfiable expectations